Happyfolks | Employee Helpdesk

Leave Management

We've covered a well-designed custom leave policy and efficient leave management that ensures employee-friendly leave policy management.

Payroll Integration

No matter what payroll system you use, our customized integration solutions ensure that payslips are collected and stored in one unified location for your employees.

Attendance, Projects & Timesheet Management

Our attendance management module streamlines the process of tracking employee attendance, ensuring accurate records, and simplifying payroll calculations.

Custom Forms & Data Collection

Effortlessly gather crucial information from your users with our customizable forms. Whether you need pre-boarding data or any other type of information.

Exit Strategy

Our exit strategy refers to the plan and process put in place to manage an employee's departure from the organization.

ITSM emphasizes clear communication between IT and employees.
You should know whom to contact for help and what to expect during the resolution process.
This empowers employees to find answers and manage tasks independently.

Tickets

Instantly see all outstanding tickets, allowing for faster assessment of workload and resource allocation. Importance levels (high, medium, low) displayed prominently enable users to focus on critical issues first.

Ticket Details

Clear and detailed information fosters better communication between users and support agents. Users can clearly articulate their issues, and agents can provide targeted solutions and updates.

Agents & Ticket Intelli Assignment

We use intelligent algorithms to match tickets with the most suitable agents based on a variety of factors, such as agent expertise, workload, and ticket priority.

Portal

Don't worry about building a website or internal system for your employees, we've covered it all. One platform where you can access all your essential resources, such as creating tickets, finding company information, policies, benefits, and more, in one convenient location.

Portal Customization

Our end to end customizations are designed to fit your needs.

Big News: We’re joining Kula!

IT Service Management

Our intuitive helpdesk helps and resolves IT problems quickly.

No more overspending on bloated ITSM software, we've hand-picked exclusive features for your business!

ITSM emphasizes clear communication between IT and employees.
You should know whom to contact for help and what to expect during the resolution process.
This empowers employees to find answers and manage tasks independently.

Big News: We’re joining Kula!

IT Service Management

Our intuitive helpdesk helps and resolves IT problems quickly.

No more overspending on bloated ITSM software, we've hand-picked exclusive features for your business!

ITSM emphasizes clear communication between IT and employees.You should know whom to contact for help and what to expect during the resolution process.This empowers employees to find answers and manage tasks independently.

ITSM emphasizes clear communication between IT and employees.
You should know whom to contact for help and what to expect during the resolution process.
This empowers employees to find answers and manage tasks independently.